TERMS OF SERVICES PROVIDED
CANCELLATION
We realize our guests occasionally need to cancel a reservation for a shuttle, guide, or rental bike. Home Grown will try our best to accommodate your situation, however, we follow our cancellation policy to protect our ability to run tours and maintain our rates. PLEASE REVIEW OUR CANCELLATION POLICY BELOW:
Tours and rentals are rain or shine. HG reserves the right to reschedule a tour due to extreme weather or moisture that would cause damage to the trails. A deposit of 50% is required and is refundable with 72 hours notice of cancellation prior to your tour or rental.
*Personal emergencies do not void cancellation policy and tours go rain or shine (unless extenuating circumstances dictate a change in the tour).
RENTAL BIKE RESPONSIBILITY
Home Grown MTB uses high-end, carbon, full suspension bikes for the best experience possible on Tucson trails. Guests are responsible for any damage that depreciates the value of the bike, including scratches to the frame and/or fork scansions. Any broken parts are the responsibility of the guest (see HG’s Bike Waiver for details).
RIDER WAIVERS & PROFILES
Each rider is asked to complete HG’s online liability waiver and pre-ride questionnaire: